Refund policy

Return & Refund Policy

Effective Date: August 7, 2025

This Return & Refund Policy (“Policy”) constitutes a legally binding agreement between you (“Customer”) and Beucher Paris, LLC (“Company,” “we,” or “us”) governing returns, refunds, and exchanges of products purchased from our website beucherparis.com. By placing an order with Beucher Paris, LLC, you expressly agree to the terms set forth herein.

1. Returns and Store Credit

  • Except as otherwise stated in this Policy, all returns are subject to prior written approval by Beucher Paris, LLC.

  • To be eligible for a return, Customer must submit a written return request to aftersales@beucherparis.com within seven (7) calendar days from the date of delivery.

  • Returned merchandise must be in the same condition as originally received: unworn, unused, undamaged, and in original packaging, including all tags, certificates, boxes, and documentation.

  • Upon receipt and inspection of the returned merchandise, Beucher Paris, LLC will issue store credit for the returned items, valid for use exclusively on purchases at beucherparis.com. Store credit will be issued within 30 business days after inspection.

  • No refunds in the form of cash, credit card chargebacks, or other monetary reimbursement will be granted unless otherwise required by applicable law.

2. Discretionary Refunds

  • Beucher Paris, LLC expressly reserves the sole and absolute discretion to determine eligibility for any refund or return outside the terms of this Policy.

  • Any such refunds, if approved, shall be provided exclusively in the form of store credit redeemable only on beucherparis.com.

  • Customers acknowledge and agree that Beucher Paris, LLC’s decision regarding returns and refunds shall be final and binding.

3. Exchanges

  • Exchanges are permitted only upon prior written approval from Beucher Paris, LLC and may be subject to additional fees, including shipping and restocking charges.

  • To request an exchange, Customer must:

    1. Contact aftersales@beucherparis.com for authorization.

    2. Return the item in its original packaging with all accompanying documentation and a completed exchange form.

    3. Utilize the pre-paid return shipping label provided by Beucher Paris, LLC.

  • Domestic exchanges for orders under $500 are subject to Customer-paid shipping fees for the new item.

  • International exchanges require the Customer to bear all shipping costs related to return and re-shipment of products.

4. International Returns

  • Customers outside the United States assume all responsibility for return shipping costs, including customs duties, taxes, fees, and any additional charges incurred during return transit.

  • Beucher Paris, LLC disclaims any liability for loss, damage, or delays occurring during international return shipping.

  • All international return shipments must be sent via traceable and insured carriers with proof of shipment provided to Beucher Paris, LLC.

  • Processing times for international returns may be extended due to customs or shipping delays.

5. Final Sale and Non-Returnable Items

The following items are strictly final sale and are not eligible for return, exchange, or refund under any circumstances:

  • Custom, personalized, engraved, or resized jewelry products, including but not limited to rings with custom sizes, initials, or birthstones.

  • Gift cards, accessories, and any promotional or discounted items clearly marked as “final sale.”

  • Any products designated as “final sale” on the website or at the time of purchase.

6. Special Orders

  • Jewelry items ordered online as special orders, including custom rings, may be subject to a 15% restocking fee if canceled or exchanged.

  • Cancellation or exchange of special orders requires written approval from Beucher Paris, LLC prior to shipment.

7. Condition of Returned Merchandise

  • Returned items must be received in the condition originally shipped.

  • Beucher Paris, LLC reserves the right to reject and return any merchandise that shows evidence of wear, damage, alteration, or missing packaging, at Customer’s sole expense.

  • Any rejected returns will be shipped back to the Customer via the same carrier used for the return, and the Customer is responsible for all related shipping costs.

For questions, requests, or clarifications regarding returns, refunds, or exchanges, please contact us at aftersales@beucherparis.com.